If you don’t know your contact email address or they don’t
recognize it, choose forgot your contact email? And enter your info. You can
also try this to find your AT&T email address.
If you've more than 1 ID with the same contact email, your
Forgot ID email will list them all.
Have more than 1 contact email? You may need to seek out the IDs for each
email address. How to contact at&t live chat & att bill pay phone number.
How do I change my ID?
First, make sure you know your current user ID (formerly
called an AT&T Access ID) and password.
1)
Sign in to your profile.
2)
Select Sign-in info, then Change your user ID.
3)
Enter your new ID in the email address format
(example: jdoe123@att.net).
4)
Follow the prompts to save your new ID.
Create your ID
1)
Go to my AT&T sign-in page and choose to create
one now.
2)
Enter your AT&T contact number or account
number and your billing ZIP Code. You may also be prompted to enter a
verification code.
3)
If there’s already a user ID for the account,
select from the choices provided.
4)
Provide the requested info to verify your identity.
5)
Select how you want to receive your verification
code if prompted.
7)
Create your user ID and password. Make sure your
ID is an email address that starts with a letter.
8)
Decide if you would like to save your ID and
your password to your device if prompted.
9)
Enter the contact info for your user ID.
10)
Set up your security questions and answers.
11)
Accept the AT&T User ID Terms &
Conditions.
12)
Select whether you want to sign up for paperless
billing for your accounts if prompted.
If you go paperless, we’ll email you a link. Select it to verify your
email address.
13)
Choose Finish Activation, if you’re creating an
ID in the middle of a device activation process.
After creating your ID
Password tips
Make your password strong and secure by following our
AT&T password requirements.
Save your password on your phone if you want to use your
fingerprint to sign in to the myAT&T app2 on a compatible wireless phone.
Primary or secondary online access
Your user ID provides you primary or secondary online access
to 1 or lots of accounts.
Secondary online access is for somebody whose name isn’t on
the bill. They can co-manage the account online.
Your user ID might have primary access to some accounts and
secondary access to others.
For more details, visit att email login & at&t outage map.